Sebelumnya saya akan bertanya pada teman-teman, tahukah teman-teman apa itu receptionist?
receptionist itu adalah karyawan Hotel yang berada di bagian front office yang bertugas menerima client/tamu yang baru datang ke Hotel atau biasa di sebut check in, dan yang bertugas juga untuk menerima telephone dari client/tamu yang sedang menginap di hotel, dan juga banyak tugas yang lainnya.
Jika teman-teman tertarik jadi receptionist, kebetulan saya adalah seorang receptionist di sebuah Hotel/Resort. Saya akan bagikan pengalaman saya sebagai receptionist di sebuah hotel, tentunya apa saja percakapan-percakapan yang biasanya saya bicarakan kepada client yang menginap di hotel tersebut.
Teman-teman bisa pelajari di rumah, dan bisa juga dijadikan sebagai latihan-latihan untuk mengasah bahasa inggris teman-teman.
Yuuk disimak,
| Conversation guest with reception upon check in | |||
| Reception | : | Good afetrnoon, welcome to Jeeva Klui Resort Lombok, How are you Sir,Madam? | |
| Guest | : | Good afternoon thank you, I am fine and how about you? | |
| Reception | : | I am good sir, thank you. Do you have reservation here sir,? And may I know your | |
| Reservation name? | |||
| Guest | : | Yes we do, my reservation name is Mr. Rudolf or Kevin. | |
| Reception | : | Oh sure, your name is here. Well sir, may have your passport both of you and your | |
| Credit card as our guarantee only sir? | |||
| Guest | : | yes Sure, here you are. But I already paid the room. Why you need my card again? | |
| Reception | : | actually the room has been paid sir, but your credit card only for the guarantee only | |
| we do not take anything from your card. It just for make you easy if you have consume | |||
| in our restaurant or take massage it just need your sign and you can settle at the end | |||
| of your stay. | |||
| Guest | : | oh yah, I understand. | |
| Reception | : | Thank oyu sir, if you don't mind would you please fill up your registration sir,? | |
| Guest | : | yes sure. Do we need fill up all this registration? | |
| Reception | : | no sir. If you don't mind you may fill up the adress, your email, and your sign. | |
| Guest | : | Ok, it already finish | |
| Reception | : | well sir, if you don't mind I would like to repeat again your reservation. Mr. Kevin | |
| Rudolf, you will stay with us start from today 02 Juny and will be leaving on 04 juny. | |||
| Your room category is Ananda segara Beach front suit. The room number is 108. | |||
| Guest | : | yes that is right. Is it including breakfast? | |
| Reception | : | Yes it is. Well Mr. Rudolf Kevin. The breakfast is including, you can find your brekfast | |
| directly to our Waroeng Restaurant just left side of you, it is face to beach.breakfast | |||
| time is start at 07:00 am and finish t 10:30 am, we also have Tea Time for free drink cofee | |||
| and tea also serve with some traditional cake. You may find your tea time at our waroeng | |||
| Restaurant at 04:00pm and finish at 05:00Pm. We have also happy hours in our restaurant | |||
| serve at 04:00Pm finish at 07:00Pm it buy one get one free for coctails only. We also | |||
| Spa close to Reception open at 09:00am and close at 10:00pm. We do have happy hours in | |||
| our Spa, you will get discount 30% start from 09:00 am untill 01:00pm and at 06:00pm untill | |||
| 08:00pm,but it is not for 3 hours. We have also free wifi connection in hotel Area. It only | |||
| need room number for login code. For example put room 108. | |||
| Guest | : | it is eazy. Is it available in the room? | |
| Reception | : | actually it will be working only in your balcony. Some time in the room will not really good | |
| signal. | |||
| Guest | : | OK, I will try later. Well, is it my room ready? | |
| Reception | : | right, I will check your room first, actually the check in time is 02:00pm and check out time | |
| at 12:00, but if we can provide the room ready earlier we will try hard and do our best for you. | |||
| (sesudah check kamarnya dan ready), well sir, the room is ready, if you don't mind my friend | |||
| will show you the way to the room. | |||
| Guest | : | wow, nice thank you. | |
| Reception | : | you'r welcome sir, if you need any assistence you may contact us at reception for number "1" | |
| or "0"and number 2 for our restaurant. Well sir, have a nice stay with us sir. | |||
| thank you and have nice stay too. | |||
| Reception | : | you'r welcome sir. | |
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